Tuesday, June 3, 2008

Closing the Deal ... Still

We returned to the campground Monday around 2:30 PM expecting our coach to be parked among the other rigs. It wasn't. We learned it had gone to the paint shop and would be returned later. By 4:00 PM, it was delivered. The paint shop was necessary to repair three damaged spots caused when the tech's tools had slipped while the awnings were being repaired.

We decided to take a test drive that evening since we had not driven the coach since May 21, and we wanted to check out some of the repair work before we left Camp Monaco in the morning. The test drive did not go well. The 'antenna up' dash light came on as we drove in the campground; it flashed on and off throughout the trip. As we exited the parking area, we heard the water sloshing overhead. These items were supposed to have been corrected over a week ago.

We drove south on SR 19 listening for the door squeak: thankfully, no squeak. Rain began falling so we turned on windshield wipers and headlight; both worked. We drove to US 20 Bypass for a different road surface. The headlights went out unexpectedly about 20 minutes in the trip. The Weldex cameras and monitor became useless as water blurred out the images before the system shut down and had no picture. All these items were on our original punch and had been reported as repaired. We returned to the campground frustrated and discouraged.

Rain continued through the night. We did not sleep well thinking about what we would face Tuesday morning. We didn't know how bad it would be. Remember, we had a major leak over the dinette window when we arrived. The window had been removed, resealed, and re-installed. This morning the water had puddled on the table-side shelf under that window.

Kim came by early and was incredulous to hear our story. The tech's arrived a short time later. We thought they were picking up the coach, and we prepared to leave. Dirk and John asked us to stay and take a test drive with them. We drove the same route that we had taken the night before with exactly the same results, except the Weldex system did not fail. It was not raining. They couldn't believe everything we had told them was true. Back to the shop for more work.

We will not be leaving today; we may not leave tomorrow. We are frustrated, but not angry. We have met other owners, fellow lounge lizards, who are in similar circumstances. We have invested two weeks of time here, and we expect better results. We will 'hang in' for a couple more days. We do not want to go down the road and come right back.

0 Comments:

Post a Comment

Subscribe to Post Comments [Atom]

<< Home